Case Studies

Expand the case studies below to see how Firewater Response has helped in various disaster situations.

The space was about 6,800 square feet. The roof opened up during a major storm and the entire structure was flooded.

Mobilized emergency crew for the 350-mile ride, scheduled to arrive just after the close of business.
Consulted the adjuster and property manager involved ahead of time to case the extent of the damage and ensure we arrived prepared.
Verified that our scope matched that of the adjuster.
Immediately began extracting the bulk of the water and removing the carpet, ceiling tiles, and partitions that were beyond repair.
Set up drying equipment, including commercial dehumidifiers and air movers to exchange wet air with dry air, and began to dry the structure.
Treated the area with an anti-microbial to prevent mold and took moisture readings throughout the day.
Business was back open the following day. Our drying equipment allows a business to remain functional during a dry out.
Took final readings the following morning to ensure the (RH) was regulated, removed our equipment and returned to Pittsburgh.

Outbreak

Scabies outbreak affecting a daycare facility in a multi-level, multi-unit structure.

Consulted with the CDC for best standards and practices.
Mobilized a certified 10-person crew.
Equipped work force with Personal Protective Equipment (PPE), including N95 masks.
Quarantined the infected area.
Sorted and decontaminated contents of the daycare using an industry approved biocide.
Treated walls, floors, and all surfaces.
Used HEPA vacuums to disinfect carpeting.
Submitted MSD sheets to the housing authority.
Housing authority signed off after losing only one business day.

A wastewater line broke and overflowed on multiple floors and areas. Sinks and toilets backed up with raw sewage.

Firewater Response came to the site for a walkthrough with corporate to assess the damage, answer questions, and prepare the scope.
Prepared scope according to IICRC and EPA standards and practices.
Organized teams to address the different areas and began extracting the water and excrement.
Removed the contaminated contents of the room for prompt sterilization.
Used industry approved anti-microbial to clean the structure and contents.
Used hydroxyl technology to correct air quality.
Started drying process, taking daily readings.
Submitted Report along with reading charts for moisture.
Conducted a final walkthrough with appropriate parties to sign off and reopen the affected areas.

Blood contaminated the trailer inside and out, affecting structure, furniture, and documents.

Consulted Blood Born Pathogen removal standards and practices from OSHA.
Equipped workers with Personal Protective Equipment (PPE), including N95 masks, Tyvex suits, protective eye wear, gloves, and booties.
Removed all confidential documents, sent them out to be scanned and reproduced, then discarded the contaminated versions.
Removed furniture and contents for cleaning using industry approved microban for blood.
Cleaned outside, including fences, sidewalk and the lawn around the trailer.
Decontaminated the entire structure, removing all traces of blood.
Reinstalled the clean contents including electronics and furniture.
Received the report and confidential documents to return to the site.
Finished the job, ensuring all traces of blood had been removed.
Thoroughly cleaned all equipment used and discarded PPEs.

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