Water Loss | Case Study

A large engineering firm, one of our clients in Pittsburgh has a satellite office in the northern suburbs of Philadelphia. We receive the call about a large water loss at their single story building with multiple partitions and cubicles.

Description of Loss-
The space is about 6,800 square feet. The roof opened up during a major storm and flooded the entire structure.

Objectives-

  • Extract the water and dry the structure and contents
  • Decontaminate the affected area
  • Maintain business continuity

Water Loss

Mobilized Emergency Crew

Water Damage Restoration

Course of Action-

  • Mobilized emergency crew for a 350mile ride, scheduled to arrive just after the close of business.
  • Consulted the adjuster and property manager involved to case the extent of the damage to ensure we arrived prepared.
  • Verified that our scope and that of the adjusters matched.
  • Immediately began extracting the bulk of the water and removing the carpet, ceiling tiles and partitions beyond repair.
  • Set up drying equipment including commercial dehumidifiers and air movers to exchange the wet air with dry air and begin to dry the structure.
  • The following morning the business was back open; our drying equipment allows a business to remain functional during a dry out.
  • Treated the area with anti microbial to prevent mold and took moisture readings throughout the day.
  • The following morning, took the final readings to ensure the (RH) was regulated, removed our equipment and returned to Pittsburgh.