A large engineering firm, one of our clients in Pittsburgh has a satellite office in the northern suburbs of Philadelphia. We receive the call about a large water loss at their single story building with multiple partitions and cubicles.
Description of Loss-
The space is about 6,800 square feet. The roof opened up during a major storm and flooded the entire structure.
- Extract the water and dry the structure and contents
- Decontaminate the affected area
- Maintain business continuity
Course of Action-
- Mobilized emergency crew for a 350mile ride, scheduled to arrive just after the close of business.
- Consulted the adjuster and property manager involved to case the extent of the damage to ensure we arrived prepared.
- Verified that our scope and that of the adjusters matched.
- Immediately began extracting the bulk of the water and removing the carpet, ceiling tiles and partitions beyond repair.
- Set up drying equipment including commercial dehumidifiers and air movers to exchange the wet air with dry air and begin to dry the structure.
- The following morning the business was back open; our drying equipment allows a business to remain functional during a dry out.
- Treated the area with anti microbial to prevent mold and took moisture readings throughout the day.
- The following morning, took the final readings to ensure the (RH) was regulated, removed our equipment and returned to Pittsburgh.